Terms and Conditions

Terms and conditions of the company SVATÝ KŘÍŽ, s.r.o.,

with registered office at Hartigova 1730/13, Žižkov (Prague 3), 130 00 Prague 3,

ID: 64834760,

registered in the commercial register maintained by the Municipal Court in Prague, under file number C 362258/MSPH, as the operator of the Thai massage center at the address: Národní třída 17, Prague 1, Czech Republic

for the sale of services through an online store located at the internet address https://thaimassagenarodni.cz/

https://thaimassagenarodni.cz/

1. INTRODUCTORY PROVISIONS

1.1 These terms and conditions (hereinafter referred to as the “terms and conditions”) of the commercial company SVATÝ KŘÍŽ, s.r.o. with registered office Hartigova 1730/13, Žižkov (Prague 3), 130 00 Prague 3, identification number: 64 83 47 60 (hereinafter referred to as the “seller”) regulate in accordance with the provisions of § 1751 paragraph 1 of Act No. 89/2012 Coll. , the Civil Code (hereinafter referred to as the “Civil Code”), the mutual rights and obligations of the contracting parties arising in connection with or on the basis of the purchase contract (hereinafter referred to as the “purchase contract”) concluded between the seller and another natural person (hereinafter referred to as the “buyer”) via the online store the seller. The online store is operated by the seller on a website located at the internet address https://thaimassagenarodni.cz/ (hereinafter referred to as the “website”), through the website interface (hereinafter referred to as the “store web interface”).

1.2 The subject of the purchase contract is in particular gift vouchers, vouchers or confirmations for services and goods provided at the seller’s premises, i.e. at Thai Massage Národní’s premises at Národní třída 17, Prague 1, Czech Republic, or offered only using the store’s web interface and further goods/ services (hereinafter collectively referred to as “goods”).

1.3 The purchase contract can be concluded in the Czech language.

1.4 The seller may change or supplement the wording of the terms and conditions. This provision does not affect the rights and obligations arising during the period of validity of the previous version of the terms and conditions.

2. CONCLUSION OF THE PURCHASE AGREEMENT

2.1 All presentation of goods placed in the web interface of the store is informative and the seller is not obliged to conclude a purchase contract regarding these goods. The provisions of Section 1732, paragraph 2 of the Civil Code shall not apply.

2.2 The store’s web interface contains information about goods or services, including the prices of individual goods or services. The prices of goods/services are listed including value added tax and all related fees. The prices of the goods remain valid for as long as they are displayed in the web interface of the store. This provision does not limit the seller’s ability to conclude a purchase contract under individually agreed conditions.

2.3 The delivery of the goods will be carried out, if its nature allows it (e.g. a ticket with a barcode), by sending it to the email specified by the buyer in the order. The buyer is obliged to print the electronically delivered goods at his own expense so that the goods are machine-readable when using them at the Thai Massage Národní office. In the event that electronic delivery is excluded, the web interface of the store also contains information on the costs associated with packaging and delivery of the goods. The information on the costs associated with the packaging and delivery of the goods listed in the web interface of the store is valid only in cases where the goods are delivered within the territory of the Czech Republic.

2.4 To order goods, the buyer fills out the order form in the web interface of the store. The order form mainly contains information about:

– 2.4.1 the ordered goods (the ordered goods are “inserted” by the buyer into the electronic shopping basket of the store’s web interface),

– 2.4.2 method of payment of the purchase price of the goods,

– 2.4.3 data on the required method of delivery of the ordered goods, if this requirement is relevant with regard to the nature of the goods.

2.5 Before sending the order to the seller, the buyer is allowed to check and change the data that the buyer entered in the order, also taking into account the possibility of the buyer to find out and correct errors that occurred when entering data into the order. The buyer sends the order to the seller by clicking the “Buy” button. The data listed in the order they are deemed correct by the seller. Immediately after receiving the order, the seller will confirm this receipt to the buyer by e-mail, to the buyer’s e-mail address specified in the order (hereinafter referred to as the “buyer’s e-mail address”).

2.6 The seller is always entitled, depending on the nature of the order (quantity of goods, amount of the purchase price, or estimated shipping costs), to ask the buyer for additional confirmation of the order (for example, in writing or by telephone).

2.7 The contractual relationship between the seller and the buyer is established by the delivery of the acceptance of the order (acceptance), which is sent by the seller to the buyer by e-mail, to the e-mail address of the buyer. Until the formation of the purchase contract according to the previous sentence, the buyer is entitled to withdraw his order (cancellation of the order) by email sent to the seller’s email address info@thaimassagenarodni.cz, without any fees. In the event that the fact according to the previous sentence occurs, the seller will return the funds received from the buyer within fourteen (14) days from the date of cancellation of the order by the buyer, in the same way and with the same payment method that the seller received from the buyer. After the formation of the purchase contract according to the first sentence of this article, the purchase contract can be terminated by withdrawing from the contract according to Article 4 of the terms and conditions.

2.8 The buyer agrees to use remote means of communication when concluding the purchase contract. Costs incurred by the buyer when using the communes

3. PRICE OF GOODS AND TERMS OF PAYMENT

3.1 The price of the goods and any costs associated with the delivery of the goods according to the purchase contract shall be paid by the buyer to the seller in cashless form via the GoPay payment gateway, the link to which is implemented directly in the store’s web interface.

3.2 Together with the purchase price, the buyer is also obliged to pay the seller the costs associated with the packaging and delivery of the goods in the agreed amount, if this is relevant due to the nature of the goods. Unless expressly stated otherwise, the purchase price also includes the costs associated with the delivery of the goods.

3.3 The seller does not require a deposit or other similar payment from the buyer. This does not affect the provisions of Article 3.4 of the terms and conditions regarding the obligation to pay the purchase price of the goods in advance.

3.4 The seller is entitled, especially in the event that the buyer does not provide additional confirmation of the order (Article 2.6), to demand payment of the entire purchase price before the goods are sent to the buyer. The provisions of § 2119, paragraph 1 of the Civil Code shall not apply.

3.5 Any discounts on the price of goods provided by the seller to the buyer cannot be combined with each other.

3.6 If it is customary in business dealings or if it is stipulated by generally binding legal regulations, the seller will issue a tax document – an invoice – to the buyer regarding payments made on the basis of the purchase contract. The seller is the payer of value added tax. Tax document – the seller issues the invoice to the buyer after payment of the price of the goods and sends it in electronic form to the buyer’s e-mail address.

4. WITHDRAWAL FROM THE PURCHASE AGREEMENT

4.1 The buyer acknowledges that according to the provisions of § 1837 letter a) of the Civil Code, he cannot withdraw from the contract for the provision of services, if these services were fulfilled with his prior express consent before the expiry of the period for withdrawal from the contract; this provision also applies to cases where the goods are used to use services within the Thai Massage Národní branch (e.g. a gift voucher) and these services have already been used. The buyer therefore acknowledges that withdrawing from the purchase contract for goods used for the subsequent application of services in the event that these services have already been provided by the seller is excluded.

The buyer further acknowledges that according to the provisions of § 1837 letter j) of the Civil Code cannot withdraw from the contract for the provision of services, when, for example, the voucher could only be used on a specific date (e.g. New Year’s Eve program, special event, etc.) or in cases where the buyer reserves a specific date on the basis of the voucher or voucher, when the service is to be provided by the seller (e.g. using a voucher to reserve a specific date).

4.2 Withdrawal from the purchase contract must be sent to the seller within fourteen (14) days of the purchase of the goods. Withdrawal from the purchase contract can be sent by the buyer to, among other things, the address of the seller’s place of business or the seller’s e-mail address info@thaimassagenarodni.cz.

4.3 In the event of withdrawal from the purchase contract according to Article 4.2 of the terms and conditions, the purchase contract is canceled from the beginning. The goods must be returned to the seller within fourteen (14) days of withdrawal from the contract to the seller. If the buyer withdraws from the purchase contract, the buyer bears the costs associated with returning the goods to the seller, even if the goods cannot be returned by the usual postal route due to their nature. In the case of goods that have been sent to the buyer’s electronic address (e.g. a ticket with a barcode) or in the case that the goods can be reproduced by copying, the seller will invalidate it in the seller’s electronic system in the event of the buyer’s withdrawal; goods invalidated in this way cannot be used for their original purpose and in the event of their use by the buyer or any other person, they will not be accepted by the seller. The seller is obliged to invalidate the goods in accordance with the previous sentence immediately after delivery of the buyer’s authorized withdrawal.

4.4 In the event of withdrawal from the contract according to Article 4.2 of the terms and conditions, the seller will return the funds received from the buyer within fourteen (14) days of withdrawal from the purchase contract by the buyer, in the same way and with the same payment method that the seller received from the buyer. The seller is also entitled to return the performance provided by the buyer when the goods are returned by the buyer or in another way, if the buyer agrees and no additional costs are incurred by the buyer. If the buyer withdraws from the purchase contract, the seller is not obliged to return the received funds to the buyer before the buyer returns the goods to him or proves that he has sent the goods to the entrepreneur, or before the goods are invalidated in accordance with Article 4.3 of the terms and conditions.

4.5 The seller is entitled to unilaterally set off the claim for compensation for damage caused to the goods against the buyer’s claim for a refund of the purchase price.

4.6 Until the buyer takes over the goods, the seller is entitled to withdraw from the purchase contract at any time. In such a case, the seller will return the purchase price to the buyer without undue delay, in the same way and with the same payment method as the goods were paid for.

4.7 If a gift is provided to the buyer together with the goods, the gift contract between the seller and the buyer is concluded with the discontinuing condition that if the buyer withdraws from the purchase contract, the gift contract regarding such a gift ceases to be effective and the buyer is obliged to return it together with the goods to the seller and the gift provided.

5. Transport and delivery of goods
5.1 In the event that the goods are delivered electronically to the buyer’s electronic address in accordance with Article 2.3 of the terms and conditions, the buyer is obliged to properly check the goods immediately after delivery of the goods to his electronic address.

5.2 If, for reasons on the part of the buyer, it is necessary to deliver the goods repeatedly or in a different way than was specified in the order, the buyer is obliged to pay the costs associated with repeated delivery of the goods, or costs associated with another delivery method.

6. APPLICATION OF PURCHASED GOODS (e.g. gift vouchers)
6.1 Purchased goods (e.g. gift voucher) can only be redeemed at the Thai Massage Národní branch, Národní třída 17, Prague 1, Czech Republic.

6.2 Purchased goods (e.g. gift voucher) can be redeemed by a person who is not the same as the buyer.

6.3 Purchased goods (e.g. gift voucher) can be used as payment for services provided exclusively at Thai Massage Národní, Národní třída 17, Prague 1, Czech Republic.

6.4. Cash cannot be claimed for purchased goods (e.g. gift voucher).

6.5 If the selected service is more expensive than the presented valid voucher, the service must be paid for on the spot.

6.6 The validity of purchased goods (e.g. gift voucher) is set for 6 months from the date of purchase. After this period, the voucher will be invalidated and it is not possible to use it for services. All rights associated with it expire upon expiration.

6.7. Purchased goods (e.g. gift voucher) can only be used once.

6.8 Purchased goods (e.g. gift voucher) can be redeemed at the Thai Massage Národní branch after presenting the voucher in paper or electronic form. An authorized person of the operator will verify the validity of the voucher.

6.9. The value of the purchased goods does not bear interest.

7. OTHER RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES
7.1 The buyer acquires ownership of the goods by paying the full purchase price of the goods.

7.2 In relation to the buyer, the seller is not bound by any codes of conduct in the sense of the provisions of § 1826 paragraph 1 letter e) of the Civil Code.

7.3 The seller handles consumer complaints via the electronic address info@thaimassagenarodni.cz. The seller will send information about handling the buyer’s complaint to the buyer’s email address. The Czech Commercial Inspection, internet address: http://www.coi.cz, is responsible for the out-of-court settlement of consumer disputes arising from the purchase contract.

7.4 The seller is authorized to sell goods on the basis of a trade license. The trade inspection is carried out by the relevant trade office within its jurisdiction. The Office for Personal Data Protection supervises the area of personal data protection. The Czech Trade Inspection, to a defined extent, supervises, among other things, compliance with Act No. 634/1992 Coll., on consumer protection, as amended.

7.5 The buyer hereby assumes the risk of a change in circumstances within the meaning of § 1765 paragraph 2 of the Civil Code.

7.6 The buyer acknowledges that other rights and obligations of the contracting parties result from the Visiting Regulations of the Thai Massage Národní establishment, which is available at the reception. The buyer undertakes to observe and follow the Visiting Regulations.

PROTECTION OF PERSONAL DATA
8.1 The administrator of the personal data you provide to us in connection with a purchase on the e-shop https://thaimassagenarodni.cz/ will be the company voucherino s.r.o., with its registered office at Rumjancevova 65/20a, Liberec I – Staré Město, 460 01 Liberec, IČO: 067 16,334, registered in the commercial register maintained by the Municipal Court in Prague, section C, insert 287719. It will process them in accordance with Regulation of the European Parliament and Council No. 2016/679 on the protection of natural persons.

9. STORING COOKIES
9.1 The buyer agrees to save so-called cookies on his computer. If it is possible to make a purchase on the website and fulfill the seller’s obligations from the purchase contract without so-called cookies being stored on the buyer’s computer, the buyer can revoke the consent according to the previous sentence at any time.

DELIVERY
10.1 The buyer can be delivered to the e-mail address specified by the buyer in the order.

FINAL PROVISIONS
11.1 If the relationship established by the purchase contract contains an international (foreign) element, then the parties agree that the relationship is governed by Czech law. This does not affect consumer rights arising from generally binding legal regulations.

11.2 If any provision of the terms and conditions is invalid or ineffective, or becomes so, the invalid provision will be replaced by a provision whose meaning comes as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision does not affect the validity of the other provisions. Changes and additions to the purchase contract or terms and conditions require written form.

11.3 The purchase contract, including the terms and conditions, is archived by the seller in electronic form and is not accessible.

11.4 Contact details of the seller: address for delivery SVATÝ KÍŽ, s.r.o.,

Hartigova 1730/13, Žižkov (Prague 3), 130 00 Prague 3, e-mail address info@thaimassagenarodni.cz, telephone +420 224 240 522.

In Prague on 6/6/2022.